Customer Care
Find your
perfect fit
Measure once at home, then choose with confidence. Chain lengths and ring tips below — our care team can double-check if you send a photo.
Necklace & bracelet chain lengths
Use a soft measuring tape around the base of your neck (or wrist), then add 2–5 cm for comfort depending on how close you like the fit.
- 16 in (40.5 cm) — close / choker fit
- 18 in (45.5 cm) — classic pendant length
- 20 in (51 cm) — longer / layered look
Rings
Wrap a thin strip of paper around the base of your finger, mark where it overlaps, and measure the length in millimetres. Match that circumference to a standard ring chart, or email the measurement to hello@kanzjewelry.com and we'll confirm the size before you order.
Between sizes?
Choose the larger size for comfort, especially in warmer climates. Unworn rings may still be exchanged within our 30-day returns window.
Free Worldwide Shipping
On all orders over $150
1 Year Warranty
Quality you can trust
Elegant Packaging
Beautifully wrapped
Easy Returns
30-day return policy
The KANZ Experience
More than a gift.
A lasting memory.
Every order is presented in our signature burgundy packaging — crafted to make every moment feel extraordinary.
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